Troubleshooting - Vermeiren Alya Manual De Instrucciones

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5

Troubleshooting

Even if you use your scooter properly, a technical problem may occur despite this.
In this case, contact your local specialist dealer.
WARNING
• NEVER attempt to repair your scooter yourself.
• For problems in the operating console you need to contact your specialist dealer. He/She will
decide if the console needs to be reprogrammed.
The following symptoms may indicate a serious problem. Therefore always contact your specialist
dealer if you spot any of following deviations:
• Strange sound;
• Frayed/damaged wiring harnesses;
• Cracked or broken connectors;
• Uneven tread wear at one of the tyres;
• Jerky movements;
• Scooter deflects to one side;
• Damaged or broken wheel assemblies;
• Scooter does not switch on;
• Scooter is powered, but does not move to the front or back.
In case of possible problem, a system code is displayed on the battery level indicator. This code
can be found by counting the times that the leftmost red light will blink, see also §3.2.3.
The following table summarises the possible system codes. Some problems can be solved by
yourself. For all problems marked in grey, consult your specialist dealer.
Table 1: Troubleshooting
Code Possible problem
Low battery
1
Low battery
2
High battery
3
Current limit time-out
4
OR Controller too hot
Parking brake
5
Drive inhibit
6
Speed pot
7
Motor voltage
8
Other
9
Risk of injuries and damage to the scooter
Meaning
Recharge the battery immediately.
Recharge the battery. Check the battery and all associated
connections and wiring. If the problem is not solved, contact your
specialist dealer.
If traveling down a slope, stop / reduce your speed. Take less steep
slopes.
Turn off the scooter, leave for a few minutes and turn back on.
Check the motor and associated connections and wiring. If the
problem is not solved, contact your specialist dealer.
Check the parking brake and associated connections and wiring.
Contact your specialist dealer.
Disconnect the battery charger. OR Release the speed lever before
switching on your scooter.
Check the throttle and speed pot, as well as all associated
connections and wiring. Contact your specialist dealer.
Check the motor and associated connections and wiring. Contact
your specialist dealer.
Check all connections and wiring. Contact your specialist dealer.
16
Alya
2020-03
Troubleshooting