10 Trouble-shooting
10.1 Solving problems yourself
WARNING
Risk of injury. The unit does not contain any components that you can service or repair yourself.
– Never use a defective appliance.
– Do not attempt to carry out any repair work yourself. If a defect is found, contact our Customer
Service Department (see Customer service on page 194).
Before you contact our Customer Service or send the appliance in, please use the following table to check whether
the problem can be solved at home.
Problem
The appliance does not
operate.
The appliance stops
suddenly.
The motor unit becomes
hot.
HINT:
– If the suggestions in the table do not lead to a satisfactory result and the problem persists, contact
our Customer Service Department (see Customer Service on page 194).
– Should you require replacement parts or accessories for your appliance, please visit our online
shop under the section ‚Service/Ersatzteilshop' on our website www.severin.de.
Cause
The power plug is not
inserted/ the unit is not
connected to the mains.
The unit has not been
correctly assembled.
Some ingredients have
become stuck.
The lid has become
loose.
The pulp outlet is
blocked.
The unit is overloaded,
the overload protection
has been activated.
The appliance has been
operated for too long.
Remedy
Insert the plug into the wall outlet.
Assemble the unit as described in Assembling the juicer
on page 26. The lid must be heard locking into place; only
then is the juicer assembled correctly.
Set the On/Off switch to its ‚R' position. The spiral juice
extractor reverses its direction and the blockage is cleared.
Try to close the lid again fi rmly, until it locks into place.
Use the On/Off switch to turn the unit off. Remove the plug
from the wall socket and use the blunt end of the cleaning
brush to remove the blockage in the pulp outlet.
Press the Reset button to reset the overload protection
feature. Turn the unit off. Wait for 30 minutes, until the
motor unit has cooled down suffi ciently.
Turn the unit off. Remove the plug from the wall socket.
Wait for 30 minutes, until the motor unit has cooled down
suffi ciently.
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