Thermomix®
Error:
Liquid has seeped into the area below
the mixing bowl.
The Thermomix® TM6 cannot be
switched on.
The mixing bowl cannot be inserted
into the Thermomix® TM6 base unit.
The Thermomix® TM6 does not heat.
The Thermomix® TM6 stops during
operation.
9
TROUBLESHOOTING
WARNING
Risk of Electric Shock
If the base unit or power cord is damaged, you could
receive an electric shock. Do not use the Thermomix®
TM6 if the power cord is damaged.
• Before every usage inspect the base unit, power cord, and
accessories for potential damage.
• Ensure that the power cord does not touch hot surfaces or
external heat sources.
• Do not use the base unit if it is dropped or damaged in any
manner.
• In the event of damage to the base unit or the power cord,
return the base unit to the nearest authorized service facility
for examination, repair or electrical or mechanical
adjustment.
• If the power cord on the base unit has been damaged, it
must be replaced by the manufacturer or an authorized
service facility to avoid hazards.
• Never attempt to repair the base unit yourself.
• Never put your fingers into the openings that are intended
for the contact pins on the base of the mixing bowl.
• Do not insert any objects into these openings.
Possible cause and rectification:
– Unplug the appliance immediately.
– Use a towel to dry excess liquid from underneath the mixing bowl.
– To prevent liquid from penetrating delicate components inside the
base unit, do not move it or turn it over.
– Do not attempt to disassemble the appliance. It does not contain
any parts that can be serviced by the user.
– If you cannot be certain that no liquid has penetrated the appliance,
do not switch it on. Instead, contact customer service.
The base unit may not be connected correctly.
– Check if the power cord has been properly plugged in.
The mixing bowl may not be correctly assembled.
– Check whether the mixing bowl base is locked into place correctly.
The heating time may not have been set correctly.
– Check if the heating time has been preset.
The temperature may not have been selected.
– Check if the temperature has been preset.
The motor has turned off and an error message occurs.
– Remove the mixing bowl from the base unit.
– Reduce the quantity contained in the bowl and/or add some liquid.
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