After-Sales Service And Maintenance - Comeg SYMBIOZ Cam+ Manual Del Usuario

9 After-sales service
and maintenance
This device does not require any special maintenance operations.
Note:
Misuse of the device is not covered by the warranty.
If a fault persists and the device has to be returned to the after-sales service department, ensure that it
is shipped in its original packaging.
Similarly, it is advisable to return the device in its entirety (control unit, power cables).
Kindly attach to the shipping order a short explanatory note about the fault noted.
The equipment must be disinfected before it is returned for repair. When returning the equipment,
check its condition and note any exceptions on the shipping order if necessary, and confirm these with
the shipper by registered mail within 48 hours. If any equipment shipped by us suffers damage during
transport, the total amount for repairs will be charged either to the shipper if notification of the exceptions
has been given within the deadline, or failing such, to the recipient. In the event of an incident, kindly contact
our customer service department or your nearest sales representative.
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