17. TROUBLESHOOTING
In case of failure, the error causing the failure will appear
on the display screen. Errors are identified as follows:
E X Y
ERROR GROUP
Error
Error
group (X)
description
Low load
1
detected
2
Motor overload
3
Motor too hot
Electronics
4
error
Motor/
5
stator failure
The service code is intended for service personnel only.
If the pump is unresponsive, disconnect and connect it
back to the electrical grid.
18. DECLARATION OF CONFORMITY
The company EBARA PUMPS EUROPE S.p.A. declares under
its own responsibility that its Ego products are in conformity:
2006/42/EC (MD), 2004/108/EC (EMC),
2006/95/EC (LVD), EN 809,
EN 60 335-1, EN 60 335-2-51,
EN 61000-6-3, EN 61000-6-1
Mr. SHU NAGATA
Managing Director
Date: Jan. 30, 2013
EBARA Pumps Europe S.p.A.
Via Pacinotti, 32 - 36040 Brendola (Vicenza) - Italy
Tel. +39 0444 706811 - Fax +39 0444 405811
www.ebaraeurope.com
SERVICE CODE
Possible cause
and solution
There is no fluid in the
pump. Check if there is
fluid in the system.
Excessive current load
or blocked rotor. If the
problem persists, check if
the rotor is spinning freely.
Motor has exceeded
allowed temperature and
is now arrested in order to
cool down. Once cooled, it
will automatically restart.
An electronics error was
detected. The pump can
still operate, but needs
servicing.
Motor winding may be
damaged. Pump needs
servicing.
19. COMUNICATION MODULE
19.1. GENERAL
This manual contains only basic information regarding module
installation and safety. Further product documentation can
be found on our website on this address:
http://www.ebaraeurope.com/php/ita/prodotti/
Or by QR code:
19.2. APPLICATIONS AND FEATURES
The comunication module can be factory built-in ("Ego TC
easy" models) or retrofitted in a second stage.
The module includes:
- Ethernet connection
- Modbus RTU connection
- 0-10V external regulation
- 3 digital inputs
- 1 relay output
19.3. ELECTRICAL INSTALLATION
Electrical connection and protection must be carried out
according to local regulations.
WARNING!
• Before making any connection or fitting to the module,
switch off power supply.
• Wires should be routed so no wire crosses the center
barrier.
• Relay cable (NO, C, NC) must be separated from all
other wiring with reinforced insulation. Cable outer layer
must not be stripped longer than 15 mm.
19.4. TECHNICAL DATA
Ambient temperature: 0 to 40°C
Ambient humidity: < 95% relative, non-condensing
GB
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