06
Additional information
Chapter 6:
Additional information
Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with
this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other
components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks
listed below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.
• If the unit does not operate normally due to external effects such as static electricity disconnect the power plug
from the outlet and insert again to return to normal operating conditions.
Problem
Remedy
The power does not turn on.
• Is the power plug disconnected from the power outlet? Connect the power plug
correctly to its outlet (page 7).
•Is the power cord disconnected from the AC IN connector? Connect the power cord
correctly (page 7).
Power turns off.
•Is the Auto Power Down function turned ON? If you do not want the power to turn off
automatically, disable the Auto Power Down function (page 12).
The power turned off and the
•The protection circuit has been activated. This condition will result if a very low-
STANDBY/APD indicator is flashing
frequency sound is played at a high sound volume level.
three times repeatedly.
- Turn the power OFF and wait for at least one minute, then turn the power ON again;
play the music at a lower sound volume level.
- After restarting the power, if the STANDBY/APD indicator flashes four times, it
indicates the receiver channels are malfunctioning. Disconnect the power cord and
consult your dealer or nearest Pioneer service station.
The power turned off and the
•The unit's internal temperature has risen and the safety circuit has operated.
STANDBY/APD indicator is flashing
- Turn power OFF and wait for a minute or more, allowing the unit's temperature to
once every two seconds.
cool before turning the power ON again.
- Install the unit in a location with better ventilation.
- Confirm that the unit is installed correctly; if the unit is turned on again without
being allowed to cool, the same symptoms may appear (page 4).
The power turned off and the
•Are you using speakers with impedance values not supported by this unit? Confirm
STANDBY/APD indicator is flashing
the speaker's nominal impedance value (page 6).
twice repeatedly.
•Are any speaker cables loose from the SPEAKERS terminals and touching other
wires or the surface of the rear panel? Disconnect the power cord and reconnect the
speaker cables correctly (page 6).
The power turned off and the
•The protection circuit has been activated. This condition will result if a very high-
STANDBY/APD indicator is flashing
frequency sound is played at a high sound volume level.
six times repeatedly.
- Lower the sound volume and try playing again.
- If the same symptom appears when the power is turned OFF then ON again, the
unit's circuitry may be damaged. Disconnect the power cord and consult your
dealer or nearest Pioneer service station.
The STANDBY/APD indicator is
•The unit's circuitry is damaged. Disconnect the power cord and consult your dealer
flashing four times, five times, or
or nearest
seven times repeatedly and the power
does not turn on.
14
En
Pioneer authorized service center
.
Problem
Remedy
No sound is output when a function is
•A connection cable is disconnected or connected improperly. Check your
selected.
connections (page 5).
•Connectors or pin plugs on a cable are dirty. Wipe off any dirt from connectors and
pin plugs.
•Confirm that the unit's input selector is set to the desired playback component. Set
selector correctly (page 11).
•Press MUTE on the remote control to turn muting off (page 10).
No sound from one speaker.
•Are the connection cables or speaker cables disconnected on one side? Reconnect
securely (page 5).
Can't operate the remote
•Replace the battery (page 4).
control.
•Operate within 7 m, 30° of the remote sensor on the front panel (page 4).
•Remove the obstacle or operate from another position.
•Avoid exposing the remote sensor on the front panel to direct light.
•Is the control cord for one component connected improperly? Confirm correct
connections (page 7).
Can't change input source.
•Check whether POWER AMP DIRECT function is ON. If so, press the front panel's
POWER AMP DIRECT button to turn the function OFF (page 11).
Sound of the digital input is not
•The digital format of the output device is not supported. If the output device is set to
output.
an audio signal (Dolby Digital, DTS, etc.) other than PCM, change the setting to PCM.
Sound of the digital input is not output
•Many SACD players (including Blu-ray players and DVD players compatible with
when playing back a SACD.
SACD playback) are not designed to output digital when playing back a SACD. Check
the specifications of the SACD player. Alternatively, play back the audio with an analog
connection.
No sound is heard when a linear PCM
•Sound may not be output properly depending on the digital coaxial cable used; try
signal with frequency of 96 kHz or
replacing the cable (sold separately) with another.
more is input to the DIGITAL IN
COAXIAL terminal.