Troubleshooting
7.
Check this list before contacting the
service. Doing so will save you time
and money. This list includes frequent
complaints that are not related to faulty
workmanship or materials. Certain
features mentioned herein may not
apply to your product.
The refrigerator is not working.
The power plug is not fully settled.
•
>>> Plug it in to settle completely
into the socket.
The fuse connected to the socket
•
powering the product or the main
fuse is blown. >>> Check the fuses.
Condensation on the side wall of the
cooler compartment (MULTI ZONE,
COOL, CONTROL and FLEXI ZONE).
The door is opened too frequently
•
>>> Take care not to open the
product's door too frequently.
The environment is too humid. >>>
•
Do not install the product in humid
environments.
Foods containing liquids are kept
•
in unsealed holders. >>> Keep the
foods containing liquids in sealed
holders.
The product's door is left open.
•
>>> Do not keep the product's door
open for long periods.
The thermostat is set to too
•
low temperature. >>> Set the
thermostat to appropriate
temperature.
Compressor is not working.
In case of sudden power failure
•
or pulling the power plug off and
putting back on, the gas pressure
in the product's cooling system is
not balanced, which triggers the
compressor thermic safeguard.
The product will restart after
approximately 6 minutes. If the
Refrigerator / User Manual
product does not restart after this
period, contact the service.
Defrosting is active. >>> This
•
is normal for a fully-automatic
defrosting product. The defrosting
is carried out periodically.
The product is not plugged in.
•
>>> Make sure the power cord is
plugged in.
The temperature setting
•
is incorrect. >>> Select the
appropriate temperature setting.
The power is out. >>> The product
•
will continue to operate normally
once the power is restored.
The refrigerator's operating noise is
increasing while in use.
The product's operating
•
performance may vary depending
on the ambient temperature
variations. This is normal and not a
malfunction.
The refrigerator runs too often or for
too long.
The new product may be larger
•
than the previous one. Larger
products will run for longer
periods.
The room temperature may be
•
high. >>> The product will normally
run for long periods in higher room
temperature.
The product may have been
•
recently plugged in or a new food
item is placed inside. >>> The
product will take longer to reach
the set temperature when recently
plugged in or a new food item is
placed inside. This is normal.
Large quantities of hot food may
•
have been recently placed into the
product. >>> Do not place hot food
into the product.
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