Troubleshooting - ECOVACS ROBOTICS DEEBOT R95 Manual De Instrucciones

5. Troubleshooting

Please use this chart to troubleshoot common problems using DEEBOT R9.
No. Malfunction
DEEBOT will
1
not charge.
DEEBOT gets
into trouble
2
while working
and stops.
DEEBOT
returns to the
3
Charging Dock
before it finishes
cleaning.
26
EN
Possible Causes
DEEBOT is not powered ON.
DEEBOT has not made a
connection with the Charging Dock.
Charging Dock is unplugged while
DEEBOT is powered ON, which
causes battery consumption.
The battery is completely
discharged.
DEEBOT is tangled with something
on the floor (electrical cords,
drooping curtains, carpet fringe
etc.).
When battery power gets low,
DEEBOT automatically switches
to Return to Charger Mode and
returns to the Charging Dock to
recharge itself.
Working time varies according to
floor surface, room complexity and
the selected Cleaning Mode.
Solutions
Power ON DEEBOT.
Be sure that the robot's Charging
Contacts have made a connection
with the Charging Dock Pins. You may
move the robot manually to make the
connection if necessary.
Plug in the Charging Dock and ensure
DEEBOT is powered ON. Keep DEEBOT
on the Charging Dock to make sure it has
a full battery to work at any time.
Re-activate the battery. Power ON. Place
DEEBOT on the Charging Dock by hand,
remove after charging for 3 minutes,
repeat 3 times; then charge normally.
DEEBOT will try various ways to get
itself out of trouble. If it is unsuccessful,
manually remove the obstacles, place
DEEBOT to the original place and restart.
This is normal. No solution necessary.
This is normal. No solution necessary.