Repairs; Sending For Repair; Outside Usa And Canada; Within Usa And Canada - BrandTech HandyStep touch Instrucciones De Manejo

Repairs

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Sending for repair

Transporting hazardous materials without approval is prohibited by law.
Clean the device thoroughly and decontaminate.
• When returning products, please enclose a general description of
the type of malfunction and the media used. The device cannot be
repaired if information about the media used is not provided.
• Please only send the device without the battery.
• The device is returned at the risk and expense of the sender.

Outside USA and Canada

• Fill out the "Declaration of Health Safety" and send it together with
the device to the manufacturer or dealer. Pre-printed forms can be
requested at the dealer or manufacturer, or are available for download
at www.brand.de.

Within USA and Canada

• Contact BrandTech Scientific, Inc. and obtain authorization for the
return before sending your instrument for service.
• Send only cleaned and decontaminated devices to the address, which
you received together with a Return Merchandise Authorization (RMA)
number. Attach the RMA number in a clearly visible place on the
package.

Contact addresses

BRAND GMBH + CO. KG
Otto-Schott-Str. 25
97877 Wertheim (Germany)
Tel.: +49 9342 808-0
Fax: +49 9342 808-98000
E-mail: info@brand.de
www.brand.de
India:
BRAND Scientific Equipment Pvt. Ltd.
303, 3rd Floor, 'C' Wing, Delphi
Hiranandani Business Park, Powai
Mumbai–400 076 (India)
Tel.: +91 22 42957790
Fax: +91 22 42957791
E-mail: info@brand.co.in
www.brand.co.in
NOTICE
USA and Canada:
BrandTech Scientific, Inc.
®
11 Bokum Road
Essex, CT 06426-1506 (USA)
Tel.: +1-860-767 2562
Fax: +1-860-767 2563
www.brandtech.com
China:
BRAND (Shanghai) Trading Co., Ltd.
Guangqi Culture Plaza
Room 506, Building B
No. 2899, Xietu Road
Shanghai 200030 (P.R. China)
Tel.: +86 21 6422 2318
Fax: +86 21 6422 2268
E-mail: info@brand.cn.com
www.brand.cn.com