Guarantee and After-sales service
This appliance is guaranteed for two years, for spare parts. The cooking plate is
guaranteed for 10 years in terms of cooking capacity.
We do our very best to ensure that our appliances reach you in perfect working order. If
you find a fault when unpacking, please inform the store within 48 hours.
If during this period, you find that your appliance does not work properly, please
contact your retailer.
The following are excluded from the guarantee:
1. Fair wear and tear of the product which does not affect appliance operation
(scratches, superficial corrosion, black spots, knocks, colour changes, etc.)
2. Damage resulting from an abnormal event or misuse, product modification or
failure to observe the indications contained in the operating instructions
3. Damage resulting from professional, industrial or collective use
4. Damage resulting from a fall or knock.
Please send us your suggestions.
KRAMPOUZ cannot accept any liability for damage caused to objects or persons
resulting from incorrect appliance installation or use.
The crossed out bin symbol, affixed to the product or its packaging, indicates
that the product must not be treated as household waste. It must be taken to a
collection point suitable for recycling electric and electronic equipment:
▪ at distribution points if you purchased suitable equipment
▪ in collection points made available to you locally (drop-off centre, selective
collection, etc.).
By ensuring that this product is indeed scrapped appropriately, you will help to prevent
potential negative consequences for the environment and human health. Material
recycling will help to preserve natural resources. For any additional information about
recycling this product, please call your local authorities, your drop-off centre or the
store where you purchased the product.
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