Before you call for service...
Problem
Possible Causes
What To Do
Control panel lights
Time too long between
• Eachpad must be touched within 30 secondsof the others.
go offwhen you're
touching of selected pads
To relight,touch any pad again or open the door and
setting controls
unlock (top control).
Water standing in
Air gap is clogged
• Cleanthe air gap. Seethe Careand cleaning section.
the bottom of the tub
Water won't pump
Drain is clogged
• if you havean air gap,cleanit. Seethe Careand deaning section.
out of the tub
• if the dishwasher d rainsintoa disposer, r undisposer clear.
• Checkto seeif yourkitchensink isdrainingwell. if not,you
may needa plumber.
Steam
Thisis normal
• Worm,moistair comesthroughthe vent duringdryingand when
water isbeing pumpedout.Thisis necessary for drying.
Sanitizedlight does
Thedoor was openedand the
° Donot interruptthe cycleby openingthe door duringthe washcycle.
not illuminate at the
cyclewas interrupted during
endof the cycle
final rinse
Theincoming water
• Raise the water heatertemperatureto between120°Fand 150°F.
temperature was too low
Noise
Normal operating sounds:
• Theseare all normal.Noactionis required.
Detergentcup opening
Water enteringdishwasher
Themotor stopsand starts at
various times during the cycle
Sprayarms start and stop at
various times
A white film on
glassware,dishware
and the interior
Drain pump soundsduring
pump out
Drain pump starts and stops
severaltimes during eachdrain
Rattling dishes when the spray
arm rotates
Rattling silverware against door •
during wash
This problem caused by
•
phosphate-freedishwasher
detergent
Hake sure dishesare properly loaded.Seethe Loading the
dishwasher racks section.
Tall utensilsmay be placed in the upper rack to avoid bumping against
inner door during wash cycle.
To removethewhite film,run yourdishesthrougha dishwasher c yclewith
citricacid.Usea WD35X151 citricacidkit found online.
Pourthe citric acidin the detergent cup and closethe cover.Placethe filmed
but otherwiseclean glasswareand dishwarein the dishwasher. L eave
silverwareand other metal items out of the dishwasher. T urnthe dishwasher
on and let it run through a completecyclewithout detergent.Theglassware,
dishware,and dishwashershouldcome out film free. Alternatively,
a vinegarrinsemay be used.Pour 1 cup of vinegarinto dishwasherjust after
the detergent cup opensand let the dishwashercomplete its cycle.
This may be repeatedseveraltimes a year as needed
The useof a rinseagent such as Cascade®RinseAid
TM
may help minimize
a repeat build up of film.Also,the useof a highly rateddetergent such as
CascadeComplete®All-in-1 ActionPacs
TM
will help preventfilm build-up.
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