Service
Note the Fault/ Cause/ Remedy table for information on
eliminating problems.
If EE flashes or the problem cannot be rectified, interrupt the
power supply to the cooler/carbonator. Note down the serial
number of the cooler/carbonator on the rear of the device and
consult a specialist installer or contact the GROHE Service
Hotline via email under TechnicalSupport-HQ@grohe.com.
®
The GROHE Blue
Chilled cooler/carbonator may only be
repaired by GROHE Service.
Fault
Cause
• Water supply interrupted
Water not flowing
• Safety shut-off of pump
No filtered water,
®
Blue
handle flashes
red, E1 in the display
• Exceeding the drawing time
No filtered water, E2
in the display
• No connection between faucet and
No filtered water, E3
cooler/carbonator
in the display
• Cable or connector faulty
• faucet and cooler/carbonator not
No filtered water,
synchronized
®
Blue
handle flashes
red, E4 in the display
• Fault function of cooler/carbonator
No filtered water,
®
Blue
handle flashes
red, E5 in the display
• Values range does not concur
No filtered water,
®
Blue
handle flashes
red, E6 in the display
• Fault function of cooler/carbonator
No filtered water, E7
in the display
• Filter capacity exceeded
®
Blue
handle flashes
orange, E8 in the
display
• cooler/carbonator overheated
No filtered water, E9
flashes alternately
with HI in the display
• CO
No carbon dioxide in
positions Medium
and Sparkling
3
English
cylinder not opened or empty
2
Environment and recycling
Used filter cartridges can be disposed of hazard-free in
domestic waste.
The cooler/carbonator is an electrical device, to which return
and take-back obligations apply in many countries. GROHE
participates in such take-back systems in all relevant
countries.
This category of device does not belong in
the domestic waste, but must be disposed of
separately in accordance with the relevant
local national regulations.
Remedy
- Open shut-off valves
- Open shut-off valves
- Disconnect mains supply, wait 30 seconds and
reconnect
®
- Close Blue
handle
- Connect plug-in connector
- Contact GROHE Service
- Synchronise with one another, see section
Installation
- Connect mains supply, wait 30 seconds and
reconnect
- Synchronise with one another, see section
Installation
- Connect mains supply, wait 30 seconds and
reconnect
- Change filter cartridge immediately
®
- Close Blue
handle, ensure ventilation and reduce
ambient temperature to max. 50 °F
- Disconnect mains supply, wait 30 seconds and
reconnect
- Fully open valve of CO
cylinder
cylinder or replace
2