Unscheduled Maintenance; Requesting Technical Assistance - Zhermack DE 1 Manual De Usuario

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MAINTENANCE AND USE MANUAL
Equipment safety devices/guards must never be removed except for repair and
maintenance purposes.
Such items must be replaced as soon as the situation which led to their removal no
longer exists and in any case before the equipment is used again.
All electrical and mechanical work must only be carried out by an authorised
Zhermack maintenance technician.
Modifications which alter the equipment characteristics from a safety and risk
prevention viewpoint may only be made by the Manufacturer who shall then issue
a certificate stating that the equipment conforms to safety standards. Therefore any
modification or maintenance tasks not actually described in this manual are to be
considered forbidden. If the equipment is modified, tampered with or repaired by
unauthorised personnel or non-original spare parts are used the manufacturer is
relieved of all responsibility. If a maintenance task is required but is not described in
this manual you must contact an Authorised Servicing Centre.
Should the equipment be used after remaining idle for a long period proceed as described in Chap. 6
(start-up) and, if necessary, re-enter the data as described in Chap. 7.
If there are any faults or malfunctions proceed as described in Chapter 9 (Troubleshooting). If the
problem persists or is not covered by the information in this chapter contact your Authorised Servicing
Centre immediately.
To obtain technical assistance choose one of the following options:
1. contact your Authorised Servicing Centre.
2. telephone the Zhermack Customer Assistance Service on the number +39 0425.597.611 and
proceed as follows: give personal data (e.g. address and telephone n.), state the information on the
equipment ID plate (see paragraph 3.5) and explain the problem clearly.
3. fax all the above information and a properly filled out ID Form (see Appendix A.2) to
+39 0425.53.596.
FURNACE DE 1 / DE 2 / DE 3
EN
RESTARTING AFTER A LONG PERIOD OF INACTIVITY

REQUESTING TECHNICAL ASSISTANCE

UNSCHEDULED MAINTENANCE

8.3
8.4
8.5
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