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WARRANTY CERTIFICATE AND IDENTIFICATION FORM
A.2
1. This document certifies that the Manufacturer has built the product correctly using only top quality materials,
carried out all the necessary tests and that the product complies with EC directives. This product Warranty is valid for
12-months as from date of delivery to the customer. Proof of such date shall be provided by a purchase document or the
completed identification form. These documents must be handed over together with the equipment to the Servicing Centre.
Persons wishing to make use of warranty coverage must make the fault known within eight days of its discovery as per Italian
civil code art. 1495. Warranty cover is limited to replacement or repair of individual components or pieces with manufactu-
ring defects and does not cover costs related to transfer of technical personnel, transport, packing etc. Breakdowns, faults or
damages which derive from poor maintenance, incorrect power supply, negligence, inexperience and other causes not
imputable to the Manufacturer and parts subject to normal wear are not covered by the Warranty. The Warranty does not
cover breakdowns caused by failure to carry out routine maintenance or customer negligence.
This Warranty does not provide for any awards for direct or indirect damages of any kind caused to persons or things by any
equipment inefficiency.
2. The Warranty is instantly rendered null and void if the equipment is repaired, modified or tampered with by the
purchaser or any unauthorised third parties.
Responsibility for damages caused by defective products expires 10 years after the Manufacturer puts them on the market:
after such time damages are the user's responsibility, as stated in EC Directive 85/374.
3. To have work carried out under Warranty the purchaser must only contact the retailer, the Manufacturer-authorised servi-
cing centres, or the Manufacturer.
The Warranty entitles the purchaser to free replacement of defective parts. It does not entitle the purchaser to
replacement of the entire equipment.
4. In the event of disputes over application of the Warranty, the quality or condition of the equipment, the purchaser shall
not suspend payment or delay payment of the price or price instalment.
5. The purchaser shall not be entitled to damages for any loss of production.
6. The Warranty is rendered null and void if:
a. the equipment is damaged by a fall, exposed to fire, spilt liquids, lightning, natural disaster or any other
cause not imputable to the Manufacturer.
b. installation has not been carried out properly.
c. power supply is incorrect (e.g. rated mains voltage incorrect). Erroneous mains connection (rated mains
voltage incorrect), or failure to install proper protection devices.
d. the serial number has been removed, cancelled out or altered.
7. Any components to be replaced under the terms of the Warranty shall be sent back to Zhermack S.p.A. which shall then
send the appropriate spare parts. Should the changed part not be replaced it shall be charged to the person who ordered it.
8. The Manufacturer and the Dental Deposit are not required to provide replacement equipments while repairs are carried
out.
9. Spare parts shall, for tax purposes, only be provided under warranty where the relevant limitations set out in the terms
and conditions of the warranty are observed.
10.For any other eventuality not provided for by this Warranty Certificate and the regulations consult the Italian Civil Code.
11.Labour, travel and call-out invoices must be paid for on their receipt.
12.The manufacturer and the dealer shall comply with all data processing laws, including proper observance of data securi-
ty standards in compliance with the specifications given in the data processing information sheet.
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