After-Sales Service And Application Service - Bosch Indego M 700 Manual Original

32 | English
Problem Possible Cause
Mower leaves ragged The mower does not mow often enough
finish/poor quality of
cut
Cutting blades blunt
Possible clogging
Perimeter wire not No power at the docking station
detected
Perimeter wire damaged/cut
Wrong installation (e.g. not enough dis-
tance between wires)
Perimeter wire close to a source of interfer-
ence
Height-of-cut button Possible clogging
stuck
After-sales Service and Application
Service
www.bosch-garden.com
In all correspondence and spare parts orders, please always
include the 10-digit article number given on the type plate of
the mower.
It is possible, that the software version of your mower is re-
quired (see „Menu > Settings > Info").
If the mower is requested to be sent to the service centre,
the mower and docking station must always be sent to-
gether. Do not remove the battery.
Before sending in, remove any personalised top cover that
may have been fitted and any accessory cover.
Germany
Robert Bosch Power Tools GmbH
Servicezentrum Elektrowerkzeuge
Zur Luhne 2
37589 Kalefeld – Willershausen
At www.bosch-pt.de you can order spare parts or register
repairs online.
Customer service: Tel.: (0711) 40040480
Fax: (0711) 40040481
E-mail: Servicezentrum.Elektrowerkzeuge@de.bosch.com
Indego Hotline: Tel.: (0711) 40040470
E-mail: Indego.Support@de.bosch.com
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0344) 7360109
E-Mail: boschservicecentre@bosch.com
F 016 L81 885 | (23.10.2019)
Corrective Measure
Mow more frequently for a good result (e.g. by means of
more/longer slots in schedule).
Reverse or replace cutting blades (see figure J).
Always turn isolator switch off first, then check under-
neath the mower. Clear out as necessary (always wear
protective gloves).
Check if the docking station is powered up (LED is on).
Check perimeter wire for damage.
Follow instructions in the Installation Guide.
Remove any excess (e.g. coiled up) perimeter wire
around the docking station. Change perimeter wire ID in
the menu.
Always turn isolator switch off first, then check under-
neath the mower. Clear out as necessary (always wear
protective gloves).
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch-pt.com.au
www.bosch-pt.co.nz
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: bsctools@icon.co.za
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Bosch Power Tools