Technical Assistance - Warranty - Extel MOBI Instrucciones De Uso E Instalación

9. TECHNICAL ASSISTANCE - WARRANTY

Fault
• The mobile handset will
not switch on
• The communication gets
interrupted when you
move.
• Bad sound quality.
• The handset does not ring
immediately after a call.
Check that the MOBI is not damaged and is connected correctly. Remove any additional equipment (extension
cables, etc.). If the MOBI works after removal, this indicates that there is a connection error with another device.
If you still need assistance, you can contact us via our technical website: www.cfi-extel.com
The latest version of our user guide can be downloaded from:
WARRANTY CONDITIONS:
fects. The warranty does not cover: consumables (batteries, backup batteries, etc.) or damage caused by: incorrect
use, incorrect installation, outside intervention, damage due to physical or electrical shocks, dropping or atmos-
pheric phenomena.
• Do not open the device as doing so will void the warranty.
• If you have to return the device for servicing, protect it from being scratched.
• Only clean the device using a soft cloth and never use solvents. Before cleaning it, disconnect the equipment or
switch it off at the mains.
Warning: Never use cleaning products or carboxylic acid- or alcohol-based cleaning agents or similar.
Not only will using such agents potentially damage your device, the fumes they give off are also dangerous to
your health and are explosive.
Never use any tool which conducts electricity (metal brushes, pointed tools, etc.) when cleaning the device.
The till receipt or invoice is your proof of purchase date.
Cause
• Power Supply
• Power Supply
• The handset range has been
exceeded.
• "Synchronisation": the inter-
com panel goes into standby
mode to save the electronic
control box batteries.
This device is guaranteed to be free from manufacturing and material de-
CFI EXTEL MOBI - 11/2012
Solution
• Check that the batteries are correctly inser-
ted and charged.
• Check that the charging station is correctly
connected.
• Only use the rechargeable batteries that came
with the unit.
• Try removing the batteries for 90 seconds,
then reinserting them.
• Check that the batteries are correctly inser-
ted and charged.
• Move the handset closer to the electronic
control box.
• Move closer to the electronic control box.
• Check that the handset is not in the imme-
diate vicinity of an electrical installation.
• When the outside station is "woken up", a
few seconds are sometimes needed for the
handset to ring.
www.cfi-extel.com
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