TROUBLESHOOTING
Problem
Robot does not start
working under water
Robot does not
capture the debris
Robot stopped
moving in the middle
of pool but swivel
head is still turning
Swivel head rotates
repeatedly
Robot does not
cover the entire
pool
Robot moves along
the pool wall
Robot moves slowly
or does not move
at all
Swivel head does
not turn or turn
noticeably slowly
13
Possible Cause
Stained water sensors
Battery is running out
Impeller is jammed
Suction mouth is clogged
Impeller is broken
Debris compartment is full
Robot stopped by obstacle or large
creases in the pool liner
Robot is hindered by suction from
the main drain of pool floor
Air trapped inside the robot
Debris compartment is full
Operation time is shorter as expected
Moving direction is interrupted by
water circulation generated by
filtration system
Wheel is jammed
Position of locking pin is not set properly
Brush is deformed
Algae renders the pool floor slippery
which results in the robot going in circles
Position of locking pin is not set
properly / robot facing direction is
wrong at beginning
Debris compartment is full or filter
cover is clogged
Brush is deformed
Suction mouth is clogged
Impeller is jammed
Side flap does not come up
Swivel head bottom is jammed
Solution
Use a cotton bud soaked with juice of lemon or vinegar to
clean and remove the stains.
Charge the robot again.
Power off the robot and inspect the hole under the swivel
head to see if the impeller is jammed by large debris.
If necessary, contact your dealer for further instructions.
WARNING! Make sure the robot is off before
the unit is serviced.
Remove clogged objects from the suction mouth.
Contact your dealer for replacement.
Clean both debris compartment and filter cover.
Check to see that if there is anything obstructing the cleaner.
Remove the obstacle.
Turn off the filtration system as instructed in manual.
Submerge the robot while it is still off in the pool and gently
shake it a few times to facilitate discharge of air before
switching it on (while robot is still submerged).
The swivel head may rotate repeatedly for a short while
once the robot sinks to the pool bottom. This phenomenon
will stop once the air trapped inside the robot is discharged
and the robot will begin to move regularly.
Clean the debris compartment.
Clean the filter compartment and recharge the robot for 6 hrs.
Turn off the filtration system (as instructed in filtration
manual) at least 15 minutes before robot operation.
Check and remove debris from the wheel.
Follow instruction to adjust the locking pin position.
Lay it under sunlight for a few hours to straighten it.
If necessary, replace with a new brush.
Scrub the pool bottom and robot wheels to remove the algae.
Follow instructions to adjust locking pin setting. Make sure
that robot's front/back faces the pool wall at beginning.
Clean the debris compartment. Flush the screen with water
to remove small particles. If brushing is deemed necessary,
use a soft brush to clean the screen gently. Note: make
sure that the filter cover is in place before next operation.
Lay it under sunlight for a few hours to straighten it.
If necessary, replace with a new brush.
Remove clogged objects from the suction mouth.
Power off the robot and inspect the hole under the swivel
head to see if the impeller is jammed by large debris.
If necessary, contact your dealer for further instructions.
WARNING! Make sure the robot is off before
the unit is serviced.
Check and remove any debris that hinders the movement of
the flap.
Detach the swivel head and smoothening-ring in accordance
with instructions of section "How to remove the battery
pack" from the manual, then:
- Remove trapped debris.
- Inspect the smoothening-ring for potential damages and
wear and tear. Replace with a new one if necessary.
- Verify the smoothening-ring and bottom plate are installed
correctly. (refer to below diagrams)