NOTE: To reset the gateway, insert a pin or paperclip to push the reset
button. This will restart the gateway. If you press this button for more
than 5 seconds, it will then reset the gateway's configuration to the
factory defaults.
More Troubleshooting Tips
My ISP is not listed in the EasyConfigurator ISP field.
Possible Solution: If your ISP or country is not listed, select the Not Listed
option. You will then have to configure the settings in the "Line
configuration" area of the screen. Your ISP will provide you with the correct
values and settings. Then click Apply. This process may take a moment.
The LEDs are not illuminated when I turn on the gateway.
Possible Solution: Review the Troubleshooting Checklist at the beginning
of this section.
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