TROUBLE SHOOTING
P
R
O
B
E L
M
1. No power, logs do
not glow.
2. E1 displayed on
control panel.
3. E2 displayed on
control panel.
4. E3 displayed on
control panel.
5. Fan motor
6. Power cord gets
warm to the touch.
P
O
S S
B I
E L
C
A
1. The unit does not have power.
2. The overheat
been engaged.
3. The ambient temperature sensor is
broken or not working correctly.
6. Normal
U
E S
1a, Check that unit is plugged into a standard 120
volt outlet. Then make sure power is set at "ON"
has
2. Unplug unit, wait 5-10 minutes, then the
sensor will reset itself. Plug the unit back in and
turn on the heater. If the problem persists, call
customer service.
3. Unplug unit, wait 5-10 minutes, then the
sensor will reset itself. Plug the unit back in and
turn on the heater. If the problem persists, call
customer service.
4.
5. This is a standard feature; the blower runs for
be trapped inside the unit.
6. This is normal for a heater appliance as it
requires more current to operate. Check the
During use, check the plug and outlet frequently
outlet(s).
15
CORRECTIVE ACTION