Symptom
Cannot play Bluetooth
audio
Setting up your IR emitter
If you are having issues with the responsiveness of your remote and your connected
devices, Bose® recommends using the provided IR emitter.
Note: Use the IR emitter only if you are having remote control issues from a third party
device.
1. Remove the IR emitter from box
2. Insert the emitter into the IR connector on the back of the console.
3. Remove three adhesive pads from the plastic sheet included with the emitter and
place them on the flat bottoms of the three emitter beads.
4. Remove the plastic backing from the adhesive pads.
Solution
On your system:
• Pair a mobile device using the Bluetooth SOURCE screen.
• Clear the system's pairing list using the SoundTouch® app:
- In the Bluetooth source, press the MORE button
your remote.
- Select CLEAR LIST.
• Try pairing a different mobile device.
On your mobile device:
• Disable and re-enable the Bluetooth feature.
• Remove the system from the Bluetooth menu. Pair again.
• Refer to your device's documentation.
• See "No sound from the system" on page 29.
Emitter bead
T R O U B L E S H O O T I N G
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on
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