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14. Problems

Problems
Possible cause
Display is blank.
Mains power is turned off.
No self test
Power supply faulty or not
plugged in. Internal battery
is not charged. On/Off
switch problem
Blank display after
Pan not installed.
self test
Unstable weight, load cell
damaged
OL or -------
Maximum capacity
exceeded. Load cell or
mechanics damaged. Power
supply faulty
------- or NULL
Weight on the platform is
displayed
below permissible limit. Pan
not installed correctly.
Power supply faulty.
Load cell or mechanism
faulty
Display is unstable
Goods touching
somewhere. Air variation or
vibrations. Temperature
changed. Load cell or
connections faulty.
Power supply faulty
Weight value
Calibration error.
incorrect
Linearity error.
Platform of load cell
touching somewhere.
Wrong weighing unit
Can not use full
Over load protection
capacity
stoppers or transport locks
are not removed.
Parameters are set
incorrectly.
AD problem.
Load cell or mechanism
damaged
Not Linear
Over load protection
stoppers or transport locks
are not removed.
Linearity error.
Load cell or mechanism
damaged
Common Solutions
Check power connection to the scale and
that the on/off switch is working.
Check the voltages (on the power labels).
Check the pans are installed correctly. Try
turning on again.
Check the platform is installed correctly. Try
turning on the scale again. Re-calibrate
Check the platform is installed correctly. Try
turning on the scale again.
Re-calibrate
Check the scale is in an acceptable
location.
Check the connectors and load cell.
Check the power supply and battery
Use accurate weight for calibration and
linearity.
Check the pan and load cell is installed
properly and touching.
Check the parameter settings.
Check the load cell and connectors
Check the stoppers and locks under the
platform.
Check the weighing unit and parameter
settings.
Check the load cell.
Check the stoppers and locks under the
platform.
Use accurate weight for calibration and
linearity.
Check the load cell.
41

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