Troubleshooting - Magic Chef MCSCWD27W5 Manual Del Usuario

TROUBLESHOOTING

ALARM CODE DETECTION
Alarm Code
E30 Door is not properly closed�
E10 Problem with water flow�
E21 Water taking too long to drain�
E12 Water overflow�
EXX Other
NOTE:
After trying the solution, restart the washing machine� If code persists, contact customer service�
When the washing machine needs servicing, please contact our customer service department, and a representative
will try to diagnose the issue� Please do not dismantle the washing machine without prior permission� Doing so
will void your warranty�
If the washing machine fails to operate properly, or it sounds an alarm, please check the following guidelines for
possible solutions to common problems or alarm indicators�
LIST OF PROBLEMS AND POSSIBLE SOLUTIONS
Problem
Washing machine
will not start �
Door cannot be opened�
Heating fault
Water leakage
Water overflowing from
the bottom of the
Machine
Indicator or display do
not light�
Cause of Problem
Cause
Safety lock is engaged�
NTC thermistor is damaged and
heating pipe is worn�
The connection between inlet
pipe or outlet hose and tap or
washing machine is not tight�
Drain pipe is blocked�
The inlet pipe is not connected
firmly�
Outlet hose has water leakage�
Power is disconnected�
PC board has problems�
Harness has connection problem�
Check if clothes are stuck in door�
Close door and restart�
Check if the water pressure is too low�
Make sure inlet hose is not bent or blocked�
Check if the inlet valve filter is blocked�
Check if the drain hose is blocked�
Restart the washer�
Restart machine to clear� Call customer service if code persists�
Check if the door is closed tightly�
Check if power plug is properly inserted�
Check if water supply is open�
Check if "On/Off" button is pressed�
Check if "Start/Pause" button is pressed�
Disconnect the power�
Contact customer service�
Check and fasten water pipes�
Clean up outlet hose and drain�
Fix the inlet pipe�
Replace the drain hose�
Check if plug is connected correctly and power is on�
Contact customer service�
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Solution
Solution