Troubleshooting
normal. The product will take longer to reach the set
temperature when recently plugged in or a new food
item is placed inside.
•
Large quantities of hot food may have been recently
placed into the product. >>> Do not place hot food into
the product.
Shaking or noise.
•
The ground is not level or durable. >>> If the product
is shaking when moved slowly, adjust the stands to
balance the product. Also make sure the ground is
sufficiently durable to bear the product.
•
Any items placed on the product may cause noise.
>>> Remove any items placed on the product.
The product is making noise of liquid flowing,
spraying etc.
•
The product's operating principles involve liquid and
gas flows. >>> This is normal and not a malfunction.
There is sound of wind blowing coming from
the product.
•
The product uses a fan for the cooling process. This is
normal and not a malfunction.
There is condensation on the product's
internal walls.
•
Hot or humid weather will increase icing and
condensation. This is normal and not a malfunction.
•
The doors were opened frequently or kept open for long
periods. >>> Do not open the doors too frequently; if
open, close the door.
•
The door may be ajar. >>> Fully close the door.
There is condensation on the product's
exterior or between the doors.
•
The ambient weather may be humid, this is quite
normal in humid weather. >>> The condensation will
dissipate when the humidity is reduced.
The interior smells bad.
•
The product is not cleaned regularly. >>> Clean
the interior regularly using sponge, warm water and
carbonated water.
•
Certain holders and packaging materials may cause
odour. >>> Use holders and packaging materials
without free of odour.
•
The foods were placed in unsealed holders. >>> Keep
the foods in sealed holders. Micro-organisms may
spread out of unsealed food items and cause malodour.
Remove any expired or spoilt foods from the product.
The door is not closing.
•
Food packages may be blocking the door. >>> Relocate
any items blocking the doors.
•
The product is not standing in full upright position on the
ground. >>> Adjust the stands to balance the product.
•
The ground is not level or durable. >>> Make sure the
ground is level and sufficiently durable to bear the product.
The vegetable bin is jammed.
•
The food items may be in contact with the upper section of
the drawer. >>> Reorganize the food items in the drawer.
If The Surface Of The Product Is Hot.
•
High temperatures may be observed between the two
doors, on the side panels and at the rear grill while the
product is operating. This is normal and does not require
service maintenance!Be careful when touching these
areas.
A
WARNING:
If the problem persists after following the instructions
in this section, contact your vendor or an Authorised
Service. Do not try to repair the product.
A
WARNING:
• This product can expose you to chemicals
including Nickel (Metallic) which is known to the
State of California to cause cancer.
• For more information go to www.P65Warnings.
ca.gov
• Note : Nickel is a component in all stainless steel
and some other metal components.
24 / 25EN
Refrigerator / User Manual