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Troubleshooting

Problem
Slow or no Forward
Movement
No Spin-Out
Cleaner Does Not Reach
Furthest Point in Pool
Hose Frequently Tangles
Cleaner Head Cannot
Escape from Some Corners
Cleaner Head Rotates More
Than 3/4 Turn During Spin-Out
Sweep Hose Sprays Out Of Pool
Little Or No Sweep Hose Movement
Viper Running On Side
16
For Technical Assistance Call:
1-800-227-1477
Cause
Low or no Water Pressure
Cam Not Properly Installed
Hose Too Short
Floats Not Evenly Spaced
Hose Too Long
Spin-Out Too Long and/or
Too Frequent
Spin-Out Too Short
Spin-Out Too Long
Sweep Hose Too Strong
Sweep Hose Too Weak
Hole In Sweep Hose
Heavy Debris
Hose Floats Placed Incorrectly
Solution
Check Filtration and Booster Pumps, Valves,
Cleaner Connections. Check Cleaner Pressure.
(Page 9)
Open Cam Cap. Check that Cam and Thumbscrew
are Properly Installed. Close Cam Door.
(Page 12)
Check Hose Length
(Page 7)
Check Floats are evenly spaced, one float 18"
inches from each end and a third float in the
middle, 5 feet from either end.
Check Hose Length
(Page 8)
Check Summer/Winter Position of Cam.
(Page 12)
Use Spin-Out Cam with Fewer Prongs.
(Page 12)
Change Cam to Winter Position.
(Page 12)
Change Cam to Summer Position.
(Page 12)
Reduce Sweep Hose Power
(Page 13)
Increase Sweep Hose Power
(Page 13)
Replace Sweep Hose (P/N AX6000RSHA)
Empty Bag
Refer to "Sizing Pressure Hose"
(Page 7)
Use Only Genuine Hayward Replacement Parts.

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