4. Trouble Shooting
If the UPS system does not operate correctly, please solve the problem by using the table below.
Symptom
No indication and alarm in the front
display panel even though the mains is
normal.
The icon
and the warning code
flash on LCD display and alarm
beeps every second.
The icon
and
LCD display and alarm beeps every
second.
Fault code is shown as 28, the icon
lights on LCD display, and
alarm beeps continuously.
The icon
and
LCD display and alarm beeps twice every
second.
Fault code is shown as 43. The icon
lights on LCD display and
alarm beeps continuously.
Fault code is shown as 14, the icon
lights on LCD display, and alarm
beeps continuously.
Fault code is shown as 1, 2, 3, 4, 5, 11, 12,
13, 1A, 21, 24, 35, 36, 41 or 42 on LCD
display and alarm beeps continuously.
Battery backup time is shorter than
nominal value
The icon
and
display and alarm beeps every second.
Possible cause
The AC input power is not
connected well.
EPO function is enabled.
flash on
The external or internal battery is
incorrectly connected.
Battery voltage is too low or the
charger is fault.
UPS is overload.
UPS
is
connected to the UPS are fed
flash on
directly by the electrical network
via the Bypass.
After repetitive overloads, the
UPS is locked in the Bypass
mode. Connected devices are fed
directly by the mains.
UPS is overload too long and
becomes fault. Then UPS shut
down automatically.
The
UPS
automatically
circuit occurs on the UPS output.
A
UPS
occurred. There are two possible
results:
1. The load is still supplied, but
directly from AC power via
bypass.
2. The load is no longer supplied
by power.
Batteries are not fully charged
Batteries defect
Fan is locked or not working; or
flash on LCD
the UPS temperature is too high.
Remedy
Check if input cable firmly
connected to the mains.
Set the circuit in closed position
to disable EPO function.
Check
connected well.
Contact your dealer.
Remove excess loads from UPS
output.
overloaded.
Devices
Remove excess loads from UPS
output.
Remove excess loads from UPS
output first. Then shut down the
UPS and restart it.
Remove excess loads from UPS
output and restart it.
shut
down
Check output wiring and if
because
short
connected devices are in short
circuit status.
internal
fault
has
Contact your dealer
Charge the batteries for at least 7
hours and then check capacity. If
the problem still persists, consult
your dealer.
Contact your dealer to replace
the battery.
Check fans and notify dealer.
26
if
all
batteries
are
EN