TROUBLESHOOTING
PROBLEM
Unit fails to heat up. Lighted On/Off
Switch DOES NOT illuminate when
set to "ON" position.
Unit fails to heat up. Lighted On/Off
Switch DOES illuminate when set to
"ON" position.
NOTE: Always allow sufficient
time for unit to heat up and begin
producing steam.
Excessive gurgling in Hose and
Steam Nozzle / water drips from
Steam Nozzle.
Steam output is weak or intermittent.
CONSUMER SERVICES
For problems with your Deluxe Fabric Steamer, please refer to the troubleshooting guide
located above. Additional inquiries should be directed to our consumer support services through
our Web site, www.steamfast.com.
If you do not have internet access, you may also contact our Consumer Service Department by
telephone, at 1-800-711-6617.
NOTE: In order for our Consumer Service representatives to help you as quickly and
efficiently as possible, please have the following information ready before calling:
• Purchase information (where and when you purchased this product)
• Copy of purchase receipt / proof of purchase
• Product serial number (located near electrical specification label on bottom of unit)
• Date code (4-digit number located on electrical specification label on bottom of unit)
For information regarding your 1 year limited warranty, refer to Page 15 of this manual.
Product Support
POSSIBLE CAUSE
Unit is not plugged in.
Household circuit breaker / ground
fault interrupter has tripped or blown
a fuse.
Unit is damaged or otherwise in
need of repair.
No water in unit.
Mineral build-up in unit.
Unit is damaged or otherwise in
need of repair.
Condensation build-up inside of
Steam Nozzle / Hose.
Mineral build-up in unit.
Water level in Water Reservoir is
running low.
Mineral build-up in unit.
SOLUTION
Plug power cord into electrical outlet.
Reset circuit breaker / ground fault
interrupter, or replace fuse. For
assistance, contact a licensed electrician.
Immediately cease usage and unplug.
Contact Consumer Service for
assistance (see below for details).
Refer to Filling With Water procedure
on Page 9 to fill unit with water.
Refer to Care & Maintenance
section on Page 12 for details.
Immediately cease usage and unplug.
Contact Consumer Service for
assistance (see below for details).
Some gurgling is a natural effect of
the steaming process. For excessive
gurgling or dripping water, point Steam
Nozzle downward and shake thoroughly
to remove excess water droplets.
Refer to Care & Maintenance
section on Page 12 for details.
Refer to Filling With Water procedure
on Page 9 to refill unit with water.
Refer to Care & Maintenance
section on Page 12 for details.
ENGLISH | 13