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14
Problem
The beard
comb does
not stay
attached to
the handle.
Guarantee and service
If you need service or information or if you
have a problem, please visit the Philips website at
www.philips.com/support or contact the Philips
Consumer Care Centre in your country. You find its
phone number in the worldwide guarantee leaflet.
If there is no Consumer Care Centre in your
country, go to your local Philips dealer.
Guarantee restrictions
Cutting units are not covered by the terms of the
international guarantee because they are subject to
wear.
Troubleshooting
This chapter summarises the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit www.philips.com/
support for a list of frequently asked questions or
contact the Consumer Care Centre in your country.
Possible
cause
You do not
attach the
beard comb
correctly.
The guiding
grooves are
dirty.
Solution
Slide the beard comb into the guiding
grooves on both sides of the handle
until you hear a click.
Clean the appliance and the guiding
grooves thoroughly.
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