Warranty Registration; Return Process - Heatworks 1X Guía De Instalación Y Manual Del Usuario

7) Components/accessories not compatible with or not
intended for the unit are used with the MODEL 1X.
8) This unit is used in an unapproved scenario such as,
but not limited to, as fish tank water heater, to heat
pools or spas, with a non-compatible AC/DC converter, if
under-sized for the intended application, etc. Please
contact Manufacturer before using the MODEL 1X in any
alternative scenarios so not to void your warranty.
9) The inlet / outlet is connected to any tap or fitting
other than those specified.

WARRANTY REGISTRATION

In order to activate your warranty, you must register
your unit. If you do not activate your warranty, your
MODEL 1X will be covered from the date it was
manufactured. Warranty registration can be accessed
through our website, www.myheatworks.com.
For more information, please visit www.myheatworks.com.
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RETURN PROCESS

Subject to the terms and conditions set forth in the
limited warranty found on page 13, if the MODEL 1X Water
Heater fails or leaks because of defects in materials
or Manufacturer's workmanship during the applicable
warranty period, Owner should contact Manufacturer for
a Returned Merchandise Authorization (RMA). No returns
will be accepted by Manufacturer without an RMA
number and Manufacturer assumes no responsibility for
a water heater returned without an RMA number. Water
heaters should be wrapped and packaged securely to
avoid shipping damage. The OWNER will be responsible
for shipping costs of the unit in question from Owner to
Manufacturer, as well as any reinstallation costs. All
shipments of the MODEL 1X Water Heater from the
Manufacturer to the Owner to replace a defective unit
shall be made via normal ground transportation. If
expedited shipment or insurance is required, these can
be provided at an additional cost.
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