Warranty Registration; Return Process - Heatworks 1 Manual

7) Components/accessories not compatible with or not
intend for the unit are used with the MODEL 1.
8) This unit is used in an unapproved scenario such as,
but not limited to, as fish tank water heater, to heat
pools or spas, with a non-compatible AC/DC converter, if
under-sized for the intended application, etc. Please
contact Manufacturer before using the MODEL 1 in any
alternative scenarios so not to void your warranty.
9) The inlet / outlet is connected to any tap or fitting
other than those specified.

WARRANTY REGISTRATION

In order to activate your warranty, you must register
your unit. If you do not activate your warranty, your
MODEL 1 will be covered from the date it was
manufactured. Warranty registration can be accessed
using the following link: http://tinyurl.com/n9y8cst
www.myheatworks.com
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Subject to the terms and conditions set forth in the
limited warranty found on page 15, if the Heatworks
MODEL 1 fails or leaks because of defects in materials or
Manufacturer's workmanship during the applicable
warranty period, Owner should contact Manufacturer for
a Returned Merchandise Authorization (RMA). No returns
will be accepted by Manufacturer without an RMA
number and Manufacturer assumes no responsibility for
a water heater returned without an RMA number. Water
heaters should be wrapped and packaged securely to
avoid shipping damage. The OWNER will be responsible
for shipping costs of the unit in question from Owner to
Manufacturer, as well as any reinstallation costs. All
shipments of the Heatworks MODEL 1 from the
Manufacturer to the Owner to replace a defective unit
shall be made via normal ground transportation. If
expedited shipment or insurance is required, these can
be provided at an additional cost.
CAUTION: Breaker must remain off until installation is complete.

RETURN PROCESS

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