Troubleshooting (cont.)
Symptoms
6.
No steam after 5 minutes
of pressing power.
7.
Can't set clock or change
settings.
8.
Steam stopped.
"run" "PCLn" is displayed
9.
on user interface screen.
1045789-5-H
Probable Causes
C. Components internal to the
generator are not functioning
properly.
A. An error has occurred.
B. The temperature setpoint has
already been reached.
C. Inadequate power is supplied to
the generator (green status light
on generator is off).
D. Steam line or steam head is
blocked.
E. Generator is damaged.
A. The Power button is off.
A. An error has occurred.
B. The session time limit was met
or the temperature setpoint was
met.
C. The power provided to the
generator was inconsistent or
stopped.
A. The power clean cycle must be
run to maintain the system.
Recommended Action
C1. Turn off water supply to the
generator. If possible, drain the
tank. Slowly open the water supply
valve to refill the generator.
C2. Call the Customer Care Center
using the information provided on
the back page of this manual.
A. Check the User Interface for error
messages. If an error message
appears, see the appropriate error
message troubleshooting.
B. Confirm the temperature setpoint is
greater than the current steam
room temperature. Increase
temperature setpoint if desired.
C1. Provide proper power to the
generator. Use the provided test kit,
if necessary, to ensure the generator
is working properly.
C2. Call the Customer Care Center
using the information provided on
the back page of this manual.
D. Check the steam head and steam
line for blockages. Repair as
necessary.
E. Call the Customer Care Center
using the information provided on
the back page of this manual.
A. Press the Power button on the User
Interface prior to attempting to
change settings.
A. Check the User Interface for error
messages. If an error message
appears, see the appropriate error
message troubleshooting.
B. Restart the session timer or increase
the temperature setpoint to restart
steam.
C. Provide proper power to the
generator.
A. Press and hold the timer, up, and
down buttons for 5 seconds to run
the power clean cycle. See the
instructions in this guide for more
information.
6
Kohler Co.