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Motor block: Wipe the motor block with a damp cloth.
16 Troubleshooting
This chapter provides you with important notices with regard to operating the device.
Observe the following notices to avoid dangers and damages:
16.1 Security advices
► Repairs of electrical appliances must be carried out by qualified personnel who are
trained by the manufacturer.
► Repairs performed by untrained persons may result in considerable hazards for the user
and damage the machine.
16.2 Troubleshooting
Problem
The device does not start.
When used for the first time,
odours may arise at the motor
block. This is normal.
The appliance stops during use.
The appliance vibrates
abnormally or makes unusual
noises.
Liquid leaks out during use.
The blades become stuck.
The appliance does not
vacuum.
► If above mentioned steps don't solve the problem, please contact your customer
service.
Attention
Solution
Please check whether the power plug is properly
plugged. Please check whether the assembly is done
according to assembly methods.
The odour disappears with repeated use.
The appliance is equipped with overheating protection.
If the appliance has been operated for too long or has
been operated when overfilled, the appliance switches
itself off automatically.
Pull the mains plug and allow the appliance to cool
down for at least half an hour. You can then operate
the appliance as usual.
Make sure that the appliance is assembled correctly.
Pull the mains plug. Check that the appliance is
assembled correctly.
Pull the mains plug. Remove the foods which block the
blades. The foods are too large. Cut the foods into
pieces.
The blender bottle or jug is not assembled correctly
meaning no vacuum can be generated. Check that the
vacuum valve is inserted correctly. Check that the
appliance is assembled correctly.
Attention
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