Problem
Banging noise when
washer is filling with
water (Water Hammer)
Strange odors coming
from washer
Odor
SPECIFICATIONS
Model WM1388H* / WM1385H*
Description
Electrical requirements
Dimensions
Capacity
Net weight
Max. spin speed
Max. water pressure
Possible Causes
y Plumbing in the home moves or
flexes when the water valves in the
washer shut off.
y Household water supply pressure is
very high.
y First time using washer
y Buildup of dirt on gasket or drum,
dirty or clogged drain pump filter,
kinked or clogged drain hose
y This odor is caused by the rubber
attached to the washing machine.
y If the rubber door gasket and door
seal area are not cleaned regularly,
odors can occur from mold or
foreign substances.
y Odors can occur if foreign substances
are left in the drainage pump filter.
y Odors can occur if the drainage hose
is not properly installed, causing
siphoning (water flowing back inside
the washing machine).
y Using the dry function, odors can
occur from lint and other laundry
matter sticking to the heater. (Dryer
model only)
y A particular odor can occur from
drying wet clothes with hot air.
(Dryer model only)
Front-loading washing machine
120 VAC @ 60 Hz
60.96 cm(W) x 64.0 cm(D) x 85.09 cm(H) 114.3 cm (D, door open)
24"(W) x 25.20"(D) x 33.5"(H) / 45" (D, door open)
2.3 cu.ft (IEC2.6 cu.ft) (Dry linen capacity 9 kg)
67 kg (148 lbs)
1400 rpm max
20 – 120 psi (138 – 827 kPA)
SPECIFICATIONS
Solutions
y Water hammer is not caused by a
defect in the washer. Install water
hammer arrestors (purchased
separately at hardware or home
improvement store) between the fill
hose and the washer for best results.
y Adjust household water supply
regulator to a lower pressure or
contact a plumber to have a regulator
installed.
y Smell comes from the rubber
attached to the washer door. It will
eventually dissipate after first couple
of wash cycles.
y Periodically clean the gasket. Mold and
foreign substances inside the gasket
may produce mildew or musty smells.
y Clean the drain pump filter regularly.
Foreign substances on the drain
pump filter may produce mildew or
musty smells.
y If the drain hose is not installed
properly, the odor may be emitted
because of a backflow of drainage
into the tub. Make sure that the drain
hose is not kinked or clogged.
y It is the normal odor of new rubber
and will disappear after the machine
has been run a few times.
y Be sure to clean the gasket and
door seal regularly and check under
the door seal for small items when
unloading the washer.
y Be sure to clean the drainage pump
filter regularly.
y When installing the drainage hose, be
sure that it doesn't become kinked or
blocked.
y This is not a malfunction.
y The odor will disappear after a short
while.
37