Problem/possible cause
The light above the Start/Stop button is flashing green
An error has occurred on the machine.
I am experiencing dryness (dry or blocked nose)
Mask may be fitted incorrectly
Humidification may be required.
I am using the HumidX/HumidX Plus and I am getting uncomfortable droplets of
water on my nose, mask or air tubing
Humidity level is too high
20
Solution
Unplug your machine. Wait a few seconds
and then plug it back in.
If the problem persists, contact your care
provider. Do not open the machine.
Adjust and refit your mask to improve seal.
Check that there is no air leaking from the
mask.
If mask seal is good, try the HumidX Plus.
Try therapy using the HumidX.
If using the HumidX: Remove the HumidX
and try therapy without humidification.
If using the HumidX Plus: Try the HumidX
instead. This will help to reduce the water
droplets.
If you are still experiencing problems,
contact your care provider.
Note: You may need to use the
HumidX/HumidX Plus when ambient
humidity conditions change.