Windows 2000
1.
Click Windows Start, Settings, and then Control Panel.
Double-click Add/Remove Programs.
2.
3.
Select U.S. Robotics V.92 PCI Modem.
4.
Click Change/Remove.
Windows 95/98/Me
1.
Click Windows Start, Settings, and then Control Panel.
2.
Double-click Add/Remove Programs.
3.
Select U.S. Robotics V.92 PCI Modem.
4.
Click Add/Remove.
Step 2: Finish removing the modem from the computer.
CAUTION: To avoid the risk of electrical shock, make sure your computer and
all peripheral devices are turned off and unplugged. Disconnect all telephone
cables from any existing modems before opening the computer's cover. Touch
an unpainted metal area of your computer's case to ground yourself, which
protects your equipment from electrostatic discharge.
Turn off your computer and all peripheral devices. Unplug your computer and disconnect all
telephone cables from any modems. Remove the computer's cover. Remove the modem
from the PCI expansion slot.
Troubleshooting
If you have any difficulty with your modem, first make sure that it was installed cor-
rectly.
1.
Make sure that your modem is physically installed correctly in your computer. With
your computer turned off, you will need to press the modem in firmly so that it is
seated properly in its slot. When the modem is installed correctly, you will no longer
see any part of the gold edge. See Step 1 in this guide for complete instructions. If your
modem still does not work, turn off your computer, remove the modem, and reinstall it
in another PCI slot.
2.
Next, make sure that the drivers have been installed correctly. Follow the instructions
for your operating system:
Windows XP
A.
Click Windows Start and then Control Panel.
Double-click System.
B.
If you do not see the System icon, make sure you are in Classic View by clicking
Switch to Classic View on the upper left side of the window.
C.
Click the Hardware tab and then the Device Manager button.
D.
Click to expand Modems.
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