Forgot Password (Windows and Mac)
If you forget your password, you can click
on the 'Forgot Password' link that appears
in the login window when DTVP_Launcher
is executed (see
.)
Figure 11.3
This option will allow you to create a new
password, but in order to protect the privacy
of your data, the DTVP will be formatted.
This means that all of the data stored on the
secure area will be erased in the process.*
When you do click on 'Forgot Password', a
message box (
) will appear and
Figure 11.4
ask if you want to enter a new password
prior to executing the format. At this point,
Figure 11.3 – Forgot Password
you can either 1) click 'OK' to confirm or 2)
click 'Cancel' to return to the login window.
If you opt to continue, you will be prompted
to create a new complex password and a
new hint. The hint is not a mandatory field,
but it can be useful in providing a clue as to
what the password is, should the password
ever be forgotten.
Figure 11.4 – Prompt Before Format
(Note: The hint CANNOT be an exact match
to the DTVP password.)
Forgot Password (Linux)
If you forget your password, you can execute the dtvp_forgotpassword command from the
/media/DTVP/linux/linux32$ prompt in the "Terminal" application window. This option will
allow you to create a new password, but in order to protect the privacy of your data, the DTVP
will be formatted. This means that all data stored on the secure data partition will be erased in
the process.
*Note: A device format will erase ALL of the information stored on the DTVP's secure data
partition.
®
Document No. 48000012-001.A02
DataTraveler
Vault - Privacy
Page 26 of 29