EN
Questions
If you have any questions, contact your local
Maxi-Cosi retailer (see www.maxi-cosi.com for
contact information). Make sure you have the
following information on hand:
- S erial number at the bottom of the orange
ECE sticker;
- M ake and type of car and seat position on which
the 2wayFix is used;
- Age (length) and weight of your child.
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Warranty
Our 24 months warranty reflects our confidence in
the high quality of our design, engineering,
production and product performance. We confirm
that this product was manufactured in accordance
with the current European safety requirements and
quality standards which are applicable to this
product, and that this product is free from defects
on materials and workmanship at the time of
purchase.
Our 24 months warranty covers all manufacturing
defects in materials and workmanship when used in
normal conditions and in accordance with our user
manual. To request repairs or spare parts under
warranty for defects in materials and workmanship
you must present your proof of purchase, made
within the 24 months preceding the service request.
Our 24 months warranty does not cover damage
caused by normal wear and tear, accidents, abusive
use, negligence or the consequence of failing to
comply with the user manual. Examples of normal
wear and tear include wheels and fabric worn down
by regular use and the natural breakdown of colors
and materials over extended period of time and use.
What to do in case of defects:
Should problems or defects arise, your first point of
contact is your Max-Cosi dealer or retailer. Our 24
months Warranty is recognized by them (1). You
must present your proof of purchase, made within
the 24 months preceding the service request. It is
easiest if you get your service request pre-approved
by Maxi-Cosi Service. In principle, we pay for
shipment and for return freight connected to service
requests under the warranty. Damage not covered by
our warranty or on products outside of warranty can
be handled at a reasonable fee.
This Warranty is in compliance with to European
Directive 99/44/EG of 25 May 1999.
(1) P roducts purchased from retailers or dealers that
remove or change labels or identification
numbers are considered unauthorized. Products
purchased from unauthorized retailers are also
considered unauthorized. No warranty applies to
these products since the authenticity of these
products cannot be ascertained.
EN
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