After-Sales Service And Application Service - Bosch GNA 16 Professional Manual Original

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OBJ_BUCH-480-003.book Page 11 Friday, March 28, 2014 9:17 AM
Changing the Die
Unscrew the knurled screw 7 of the die holder 4. Take out the
die 5.
Il necessary, clean the die holder 4.
Put a new, well greased die 5 into the die holder. Pay attention
to the alignment of the flat side.
Tighten the knurled screw 7 again, the rubber ring placed
onto it 6. Tighten the screw against the resistance of the rub-
ber ring.
Changing the Punch
Loosen the screw 2 and pull the die holder und 4 completely
out of the housing.
Push the punch 3 laterally out of the slot in the die holder 4
and pull it down and out.
Place a new, well greased punch 3 into the slot in the die hold-
er 4 and align it centrally.
Push the die holder 4 with caution over the punch 3 back into
the housing. Turn the die holder into one of the three possible
positions (see "Changing the Cutting Direction", page 10).
Tighten the screw 2.
If the replacement of the supply cord is necessary, this has to
be done by Bosch or an authorized Bosch service agent in or-
der to avoid a safety hazard.

After-sales Service and Application Service

Our after-sales service responds to your questions concern-
ing maintenance and repair of your product as well as spare
parts. Exploded views and information on spare parts can al-
so be found under:
www.bosch-pt.com
Bosch's application service team will gladly answer questions
concerning our products and their accessories.
In all correspondence and spare parts order, please always in-
clude the 10-digit article number given on the type plate of
the machine.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0844) 7360109
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Bosch Power Tools
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch.com.au
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: bsctools@icon.co.za
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-Mail: bsc.dur@za.bosch.com
Western Cape – BSC Service Centre
Democracy Way, Prosperity Park
Milnerton
Tel.: (021) 5512577
Fax: (021) 5513223
E-Mail: bsc@zsd.co.za
Bosch Headquarters
Midrand, Gauteng
Tel.: (011) 6519600
Fax: (011) 6519880
E-Mail: rbsa-hq.pts@za.bosch.com
Disposal
The machine, accessories and packaging should be sorted for
environmental-friendly recycling.
Do not dispose of power tools into household waste!
Only for EC countries:
According to the European Guideline
2012/19/EU for Waste Electrical and Elec-
tronic Equipment and its implementation
into national right, power tools that are no
longer usable must be collected separately
and disposed of in an environmentally cor-
rect manner.
Subject to change without notice.
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