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Product name and type number
Dimensions of packaging (WxDxH)
and weight
Country of origin
Removal of
Bacteria
Viruses
Cysts
Problem
Cause
The water purifier
One of the connections is
leaks.
not fitted properly.
The hose is not
long enough
to reach the
installation point.
There is no flow
The main valve is closed.
of purified water.
The filter has reached the
end of its life.
4222.002.6965.3.indd 48
Water purifier WP3870
355 x 245 x 445mm, approx. 3.0kg
Brazil
*Proven removal of microorganisms
This water purifier has been tested according to NSF/ANSI 42, NSF/ANSI
53 and the USEPA Microbiological Guide reduction of substances below.
The concentration of the indicated substances in water entering the system
was reduced to a concentration less than or equal to the permissible
limit for water leaving the system, as specified by NSF/ANSI 42, 53 and
USEPA Microbiological Guide. Although testing was done under standard
laboratory conditions, the actual performance may have varied.
Removal efficacy (Log)
6
4
3

troubleshooting

This chapter summarizes the most common problems you may encounter
with your water purifier. If you are unable to solve the problem, contact the
Consumer Care Center in your country.
Solution
Locate the connection that leaks. Turn off the main
water valve. Loosen the connection that leaks and
fasten it again in the proper manner. Check again.
Repeat all steps in 'Installation' and 'Preparing for
use', if necessary.
Obtain a longer hose from an authorized Philips
service center or from an authorized dealer. Do not
interconnect two or more hoses, as this may cause
leakage.
Open the main valve.
When the filter has reached the end of its life,
the Ultra Pure Protect lock is activated. The flow
immediately stops for your safety. Buy a new filter
from an authorized Philips service center or from an
authorized dealer.
Removal efficacy (%)
99.9999
99.99
99.9
26-02-09 08:23

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