Contact Information - TallyGenicom 6600 Serie Guía De Referencia Rápida

Contact Information

Problem
1
Lost dots (incompletely formed
characters)
Horizontally or vertically
misaligned character positions
Erratic character height
Vertically misaligned print
Contact Information
IMPORTANT
26
•
Lower the forms thickness lever.
•
Adjust the paper tension horizontally by
moving the right tractor. Print quality can be
affected if it is too loose or too tight.
•
Clear the paper path of any obstructions.
•
If problems persists, contact a service
representative.
TallyGenicom Customer Support Center
Please have the following information available prior to calling
the TallyGenicom Customer Support Center:
•
Model number
•
Serial number (located on the back of the printer)
•
Installed options (i.e., interface and host type if applicable to the
problem)
•
Help Menu printout (While offline press the MENU/ENTER key
on the control panel to enter the menu. Press the Left Arrow
key until the Help Menu displays. Press the MENU/ENTER
key).
•
Is the problem with a new install or an existing printer?
•
Description of the problem (be specific)
•
Good and bad samples that clearly show the problem (faxing of
these samples may be required)
Corrective Action