Troubleshooting
Problem
Cannot make the unit pair with a
Bluetooth device.
Cannot make a Bluetooth connection.
No sound is produced, or the sound is
interrupted during playback.
14
En
Cause
The unit is turned off.
Another Bluetooth device is connected.
This unit and the device are too far apart.
There is a device (microwave oven, wireless LAN, etc.) that outputs signals
in the 2.4 GHz frequency band nearby.
A Bluetooth adaptor, etc., that you want to pair with this unit has a passkey
other than "0000."
The Bluetooth device does not support A2DP.
The unit is turned off.
Another Bluetooth device is connected.
The Bluetooth function of the device is turned off.
The pairing information has been deleted.
This unit is not registered on the device's Bluetooth connection list.
The volume of the connecting device is set too low.
The connecting device is not set to send Bluetooth audio signals to the unit.
The Bluetooth connection of the unit with the device has terminated.
There is a device (microwave oven, wireless LAN, etc.) that outputs signals
in the 2.4 GHz frequency band nearby.
This unit and the connecting device are too far apart.
Solution
Turn the unit on and perform the paring (
Terminate current Bluetooth connection, and perform pairing with the new
device.
Pair the unit and device within a distance of 10 m (33 ft).
Move this unit away from the device that is emitting radio-frequency
signals.
Use a Bluetooth adaptor, etc., whose passkey is "0000."
Perform pairing with a device which supports A2DP.
Turn the unit on.
Terminate current Bluetooth connection, then establish a Bluetooth
connection with that device again.
Turn on the Bluetooth function of the device.
Perform pairing again (
P.9).
This unit can be paired with eight devices. If pairing with a ninth device is
performed, the pairing information with the earliest connection date will be
deleted.
Perform paring again (
P.9).
Turn up the volume of the connecting device.
Switch the output of Bluetooth audio signals of the connecting device to
the unit.
Perform Bluetooth connection operations again (
Move this unit away from the device that is emitting radio-frequency
signals.
Move the connecting device to within 10 m (33 ft) of the unit.
P.9).
P.10).