Before you call for service...
Problem
Possible Causes
Control panel lights
Time too long between
go off when you're
touching of selected buttons
setting controls
Water standing in
Air gap is clogged
the bottom of the tub
High drain loop or air
gap not installed
Water won't pump
Drain is clogged
out of the tub
Steam
This is normal
Sanitized or Cycle
The door was opened and the
Sanitized light does
cycle was interrupted during
not illuminate at the
final rinse
end of the cycle
The incoming water
temperature was too low
Noise
Normal operating sounds:
Detergent cup opening
Water entering dishwasher
The motor stops and starts at
various times during the cycle
Spray arms start and stop at
various times
Drain pump sounds during
pump out
Drain pump starts and stops
several times during each drain
Rattling dishes when the spray • Make sure dishes are properly loaded. See the Loading the
arm rotates
Rattling silverware against door • Tall utensils may be placed in the upper rack to avoid bumping against
during wash
A white film on
This problem is likely caused
glassware, dishware
by a low quality phosphate-free
and the interior
dishwasher detergent
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What To Do
• Each button must be touched within 30 seconds of the others.
To relight, touch any button again or open the door and
unlock (top control).
• Clean the air gap. See the Care and cleaning section.
• Refer to the Installation Instructions for proper drain line installation.
• If you have an air gap, clean it. See the Care and cleaning section.
• If the dishwasher drains into a disposer, run disposer clear.
• Check to see if your kitchen sink is draining well. If not, you
may need a plumber.
• Warm, moist air comes through the vent during drying and when
water is being pumped out. This is necessary for drying.
• Do not interrupt the cycle by opening the door during the wash cycle.
• Raise the water heater temperature to between 120°F and 150°F.
• These are all normal. No action is required.
dishwasher section.
inner door during wash cycle.
• To remove the white film, run your dishes through a dishwasher cycle with
citric acid. Use a WD35X151 citric acid kit found online. Otherwise, use Lemi
Shine (WX10X10019) found at your local grocery store.
Pour the citric acid in the detergent cup and close the cover. Place the filmed
but otherwise clean glassware and dishware in the dishwasher. Leave
silverware and other metal items out of the dishwasher. Turn the dishwasher
on and let it run through a complete cycle without detergent. The glassware,
dishware, and dishwasher should come out film free. Alternatively,
a vinegar rinse may be used. Pour 1 cup of vinegar into dishwasher just after
the detergent cup opens and let the dishwasher complete its cycle.
This may be repeated several times a year as needed
The use of a rinse agent such as Cascade
a repeat build up of film. Also, the use of a highly rated detergent
such as Cascade
Platinum Pacs will help prevent film build-up.
®
Rinse Aid may help minimize
®