Overnight Exchange - Oki OKIPAGE 6w Manual Del Usario

Overnight Exchange

A vailable in the United States and Canada
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If you choose to use our Overnight Exchange service,
call 1-800-OKIDATA (1-800-654-3282): our trained
personnel will try to solve your problem over the phone.
If they determine that your printer hardware is defective,
an exchange printer will be shipped to you via air
express. Have your credit card available as our
representative will be asking for this information. You
will receive the exchange printer the next business day—
or no later than the second business day.
Return the original printer to Okidata by using the same
packaging materials you received with the exchange
printer. The printer to be returned must be made
available for pickup by Okidata's representative within 2
business days of your receipt of the exchange printer:
failure to do so may result in your being charged the full
price of the exchange unit . Before you ship the printer,
remove the image drum and toner cartridge to prevent
damage to the printer during shipment: failure to do so
may result in a fee for cleaning/repairs which will be
charged to your account.
When Overnight Exchange is used, the returned machine
becomes the property of Okidata. Exchange machines
may be new or repaired, at the option of Okidata: the
exchange machine becomes the property of the customer
when the returned machine has been picked up by
Okidata's designated carrier. The exchange printer will
be warranted for thirty (30) days or the remaining
warranty period of the returned printer, whichever is
longer.
Overnight Exchange of the printer for a printhead failure
is limited to one year from date of purchase. For the
remaining printhead warranty period, replacement will
be at an authorized service center or authorized third
party service organization. Call 1-800-OKIDATA
(1-800-654-3282) for authorized service locations.
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