Troubleshooting - Faber e-MatriX Manual Del Propietário

Troubleshooting

Symptom
The flame effect will not start.
e-MatriX will not start or stopped
working and the LEDs continuously
blink twice.
e-MatriX will not operate, the LEDs
continuously blink once every eight
seconds.
e-MatriX will not operate, the LEDs
continuously blink four times.
The flame effect is too low on the
highest setting.
The flame effect is too high and
there is too much smoke.
Remote is not working.
Cause
Transducer is not installed properly
Low water level.
The absorption valve is activated
Water level too high.
Water filling time is too long.
The transducers and/or air filter
are dirty.
Air flow is insufficient.
The exhaust fan does not work.
Air filter is not in place.
Low batteries.
Remote is not paired to receiver.
Remote too far from control receiver
Action
Make sure the connectors are inserted
correctly.
See "Check Water Connections for
Leaks" on page 15.
See "Resetting Absorption Valve" on
page 22.
Remove water from the sump so
that water is between high and low
water marks.
Check the electromechanical valve in the
Control box.
Switch the mains switch of the Control
box to the OFF position. Check
connections for water leakage.
Close the ball valves. Unscrew the mesh
filter base and remove any dirt or debris.
See "Replacing Tranducers" on page 21
and/or "Cleaning Air Filter" on page 20.
Check to make sure there is enough
airflow to the bottom of the unit.
Make sure the fan, mounted at the top
inside the fireplace, is running.
Ensure air filter is in correct position,
see page 20.
Place new batteries.
See "Pairing Remote" on page 18.
See "Pairing Remote" on page 18.
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