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FREQUENTLY ASKED QUESTIONS
Q
Where is my serial number?
Q
Why is my unit putting out
very little mist?
Q
Why is the water droplet on the
display red?
Q
Why is there white dust around
my humidifier?
Q
Why is the display flashing
"—?"
Q
Can I order replacement
parts?
For any other questions or issues, contact our humidifier experts!
They are ready by phone, email, or chat.
phone 800.547.3888
A
Your serial number is on the sticker on the bottom of
_ _ _ _ _ _ _ _ _ _
your unit. You can write it here for future reference:
A
•
Your unit has reached your set humidity level.
•
Make sure your humidifier is full of water.
•
Make sure your oscillator is clean.
A
Your NOVA is out of water.
A
The white dust is a result of minerals naturally found in
your water. It can be cleaned easily with a dry cloth.
•
Make sure you are not using a water softener in
your NOVA.
•
Try using distilled or filtered water.
A
Your humidity level is either below 20% or over 90%.
Try adjusting your fan speed and output levels to raise
or lower your humidity, as needed.
A
Yes! Your NOVA's parts and their part numbers are
listed on page 2.
envelope info@essickair.com
comment aircareproducts.com
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