Frequently Asked Questions - Aircare EP9 Serie Manual De Instrucciones

FREQUENTLY ASKED QUESTIONS

Q
Where is my serial number?
Q
Why isn't my unit running?
Q
The display is flashing "20," what
does this mean?
Q
The display is flashing"--," what
does this mean?
Q
Why isn't my humidity increasing?
Q
Can I replace the plastic tile on
the top?
Q
Why is my Pedestal flashing "F"
when it has water in it?
Q
How often should I replace my
wick?
Q
Can I order replacement parts?
For any other questions or issues, contact our humidifier experts!
They are ready by phone, email, or chat.
phone 800.547.3888
A
Your serial number is on the sticker on the back of the pedestal
_ _ _ _ _ _ _ _ _ _
body or top. You can write it here for future reference:
A
• Make sure your wick is installed correctly.
• Make sure the top of the unit is correctly positioned with the
front of the base.
A
Your humidity level is below 20%. Try increasing your fan
speed and output level.
A
Your humidity level is over 90%. Try lowering your fan speed
and output level.
A
• It can take 2-3 days for your new humidifier to bring your
humidity up, especially if it is very dry in your home.
• If your wick is old, replace it with a new one.
A
Yes! The top tile can be replaced with any 12x12 tile of any
material to match your home.
A
Try adjusting your float.
A
Your water's mineral content dictates how often your wick
needs replacing. Harder water means more frequent
changes. Using our Bacteriostat (part #1970) can help keep
your unit cleaner and lengthen the life of your wick. Always
change your wick at the beginning of every season.
A
Yes! Your Pedestal's parts and their part numbers are listed on
page 2. You can also purchase a remote control (part #1999).
envelope info@essickair.com
(SEE STEP 3)
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