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FREQUENTLY ASKED QUESTIONS
Q
Where is my serial number?
Q
Why isn't my unit running?
Q
Why isn't my humidity increasing?
Q
The display is flashing "20," what
does this mean?
Q
The display is flashing"--," what
does this mean?
Q
How often should I replace my
wick?
Q
Can I order replacement parts?
For any other questions or issues, contact our humidifier experts!
They are ready by phone, email, or chat.
phone 800.547.3888
A
Your serial number is on the sticker on the back of the base.
_ _ _ _ _ _ _ _ _ _
You can write it here for future reference:
A
•
Make sure there is water in your unit.
•
Your unit has reached your set humidity level.
A
•
It can take 2-3 days for your new humidifier to bring your
humidity up, especially if it is very dry in your home.
•
If your wick is old, replace it with a new one.
A
Your humidity level is below 20%. Try increasing your fan
speed and output level.
A
Your humidity level is over 90%. Try lowering your fan speed
and output level.
A
Your water's mineral content dictates how often your wick
needs replacing. Harder water means more frequent
changes. Using our Bacteriostat (part #1970) can help keep
your unit cleaner and lengthen the life of your wick. Always
change your wick at the beginning of every season.
A
Yes! Your Lanai's parts and their part numbers are listed on
page 2.
envelope info@essickair.com
SEE STEP 4
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)
SEE STEP 6
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)
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