Troubleshooting (cont.)
Troubleshooting Table
Symptoms
7.
Maximum blend
temperature too hot or
too cold.
8. Continuous flow.
9. Water leaking from the
valve.
CAUTION: Risk of
personal injury or
product damage. Turn off
the main power and
water supply.
10. Massage mode shuts
down but water continues
to run from
showerhead(s).
11. Hot water only, the valve
shuts down.
1043183-5-B
Probable Cause
C. Pressure difference greater than
5 psi (34.5 kPa) between the hot
and cold supply lines.
D. If none of the above actions
correct the symptom, the valve
requires servicing.
A. Incorrect maximum temperature
setting.
B. If none of the above actions
correct the symptom, the valve
requires servicing.
A. System will not switch off.
A. Connections not secure.
B. Seals are worn or damaged.
C. Internal leak.
A. Unequal flow rates between
valve outlets.
B. Fluctuation of the inlet water
pressure.
C. Pressure difference greater than
5 psi (34.5 kPa) between the hot
and cold supplies.
A. Hot and cold lines are reversed.
Recommended Action
C. Install pressure regulators to bring
supply lines within 5 psi (34.5 kPa)
of each other.
D. Contact your authorized Kohler
service representative.
A. Refer to the "User Interface
Homeowners Guide."
B. Contact your authorized Kohler
service representative.
A. Turn off the water and power
supply and contact your authorized
Kohler service representative.
A. Check all connections. Make
adjustments as needed.
B. Order a seal service pack and
replace all seals.
C. Unit requires overhaul. Contact
your authorized Kohler service
representative.
A. Revise installation to have one
bodyspray per valve outlet. Use
bodysprays with the same flow
rate.
B. Install pressure regulators in the
supply lines.
C. Install pressure regulators to bring
supply lines within 5 psi (34.5 kPa)
of each other.
A. Switch hot and cold water supply
connections. Verify the hot water
supply is connected to the inlet
marked "H" and the cold water
supply is connected to the inlet
marked "C."
6
Kohler Co.