Storage And Maintenance; Cleaning; Troubleshooting Guide; Technical Characteristics - VISIOMED BewellConnect Mytens Manual Del Usuario

- BewellConnect®case.
- MyTens: One pair of electrodes.
- MyTens Pro: two pairs of electrodes.
The electrodes eventually wear out and need to be replaced. It is recommended to replace the
electrodes after about 15 to 20 uses. For purchasing information, check BewellConnect® online
store or your reseller.

7. STORAGE AND MAINTENANCE

Replace the electrodes in their protective bag and close it well to avoid dust on the electrodes.
We recommend storing the electrodes in a place where the temperature is between 41 - 80.6°F
/ 5 - 27°C. Avoid extreme heat and exposure to direct sunlight. Do not keep the electrodes in the
freezer or the refrigerator.

7.1 CLEANING

Warning: Never immerse the product in water and do not rinse it. Never immerse the electrodes
in water. Do not use cleaning agents other than those mentioned below. They could cause
serious damage to the equipment.
1. Using a damp cloth and mild detergent (eg: dishwashing liquid), clean the device. It is also
possible to use isopropyl alcohol at 70° (IPA).
2. If dirt gets on the electrodes, put a drop of water on your finger and gently remove the dust
from the surface. Do not use soap or alcohol to clean the electrodes.

8. TROUBLESHOOTING GUIDE

PROBLEM POSSIBLE CAUSE
The battery indicator on the Low or discharged battery
device is displayed in orange
continuously
Orange battery light and Low or discharged battery
then the device switches off
24 BewellConnect - BW-TSX/BW-TS1 - User Manual - 11-2017v2
SOLUTION
Recharge the device
Recharge the device
Treatment which seems 1. Electrodes not placed in
to be different from or less the correct location
pleasant than the previous 2. Current Intensity too low
one or very high
3. Expiry date on the
electrodes exceeded
4. Worn electrodes
5. Electrodes too dirty
6. You did not correctly
apply the electrodes to the
skin
Unpleasant sensation when The session has not been
touching the connectors of stopped in the application
the device or the electrodes or the on/off button has
not been pressed before
removing the device
The APP cann't connect to The Bluetooth connection
the BW-TSX device failure.
The APP cann't control the The Bluetooth
BW-TSX device, but the APP communication failure.
can connect the BW-TSX
device.
More Troobleshooting guide online (Check the FAQ's)

9. TECHNICAL CHARACTERISTICS

UNITS (CONNECTORS)
PROGRAMS
CLASSIFICATION
BATTERY
OUTPUT VOLTAGE
BewellConnect - BW-TSX/BW-TS1 - User Manual - 11-2017v2
1. Switch off the device, take
off the electrodes and move
them slightly on the skin
surface.
2. In the App, modify the
intensity level.
3. Remove the electrodes
and replace them with new
ones.
4. Replace the electrodes.
5. Clean the electrodes
(paragraph 5.2 "Cleaning").
If the problem occurs again,
replace the electrodes.
6. Switch off the unit, take
off the electrodes and make
sure to place them properly
on the skin.
Always end the session in
the application or remember
to press the on/off button
before removing the device.
Restart the BW-TSX and the
APP.
Restart the APP, and then
connect the device again.
MyTens: 2 devices (1.9 in x 2.1 in / 49.9 mm
x 55.8 mm)
MyTens Pro: 4 devices (1.9 in x 2.1 in / 49.9
mm x 55.8 mm)
19 programs (11 TENS + 8 EMS programs)
Medical device Class II
3.7V/500mAh Li-lon
max 60mA ±10% (1000Ω load)
25