In any case, repairs under warranty shall be carried out by SUNSTECH's
Official Technical Assistance Service or its authorized distributors.
1.Conditions for the warranty to be exercised
To exercise the legal and commercial warranty, it is necessary to submit
documentary evidence showing the delivery and/or purchase date of the
product, whether the invoice, receipt, delivery slip or sealed and dated
warranty card. Documents which have been tampered with or falsified will
not be accepted.
The consumer shall contact SUNSTECH's Customer Service Team using the
website (under the support section) and will be informed about what action
to take. At that time, the consumer shall have to provide a clear description of
the malfunction or the lack of conformity of the product with the contract.
In any case, repairs under the warranty shall be carried out by SUNSTECH's
Official Technical Assistance Services or its authorized distributors so that
SUNSTECH can be held responsible under the legal and/or commercial
warranty.
1.Exceptions
The warranty does not foresee or include periodic maintenance or product
installation revisions.
In addition, the product will not be considered as lacking conformity in
relation to the contract and therefore, it will not be covered by the legal or
commercial warranty when:
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