Frequently Asked Questions - ODL BRISA Instrucciones De Instalación

Frequently Asked Questions

Is maintenance required on my Brisa Retractable Screen Door?
Dirt and debris should be vacuumed out of the tracks periodically. Do not use oily
lubricants (like WD40) on the track as these tend to attract dirt, which can hinder
the operation. If needed, occasional use of a silicone-based lubricant is acceptable.
Can Brisa Retractable Screen Doors be installed on stucco homes without a
wood doorframe?
No, Brisa is a face-mount installation that requires a door frame/brick mold for
proper attachment.
What if my retractable screen door retracts slowly or doesn't deploy at all?
There could be various reasons for slow retraction or no deployment of the screen.
Be sure to clean dirt and debris out of the track. Look for nicks or bends in the track itself.
Examine the weather stripping (the black pile material in the track) for displacements or
rips that prevent the screen from operating smoothly. Check to make sure the bottom end
of the slider bar is fully seated in the track. Also confirm the unit has been installed square
to the door frame. If you still are experiencing difficulty, contact ODL Customer Service at
1-866-635-4968 for assistance or replacement parts.
Someone walked through my screen and now it does not function properly.
What should I do?
If the screen is frayed, has holes, or the fabric is creased, please call ODL Customer Service
at 1-866-635-4968 to learn more about how to order a replacement screen. If the track is
bent, it can be replaced as well.
Can I order a replacement screen or other parts?
Yes, call ODL Customer Service at 1-866-635-4968.
Limited Lifetime Warranty
Your purchase of an ODL Brisa Retractable Screen Door includes a Limited Lifetime
Warranty. Visit www.odl.com/warranty_brisa.htm to register your product and to view a
complete description of the warranty terms, conditions and exclusions (e.g. screen mesh
damage). Your product must be registered within 30 days after purchase to receive the
full benefits of the warranty.
Garantía limitada de por vida
Su compra de una puerta de malla retráctil Brisa de ODL tiene garantía limitada de por
vida. Visite www.odl.com/warranty_brisa.htm para registrar su producto y ver la
descripción completa de los términos, condiciones y exclusiones de la garantía (por
ejemplo, daños en la malla). Su producto se debe registrar dentro de los 30 días
posteriores a la compra para obtener todos los beneficios de la garantía.
Garantie à vie limitée
L'achat de votre porte-moustiquaire rétractable ODL comprend une garantie à vie limitée.
Visitez le www.odl.com/warranty_brisa.htm pour enregistrer votre produit et obtenir une
description complète des conditions, des termes et des exclusions de la garantie (p. ex. :
endommagement des mailles de la moustiquaire). Votre produit doit être enregistré dans
les 30 jours suivant l'achat pour bénéficier de tous les avantages de la garantie.
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